At Dulwich Picture Gallery, we are committed to protecting your personal information. We carry out regular security audits and analysis of our systems to ensure that your data is protected. In order for us to provide you with a full range of functions and services, we sometimes need to collect information about you, which helps to improve the navigation and usability of our site.
Cookies are small data files which are sent to a user's computer or mobile phone from a website and are stored on the hard drive of the user's device. They are helpful because they help to make a website work better for a user.
A cookie is a small amount of data (which often includes a unique identifier) that is sent to a user's computer or mobile phone from a website and is stored on the hard drive of a device. Each website can send its own cookie to your browser if your browser's preferences allow it. Many websites do this whenever a user visits their website in order to report on website traffic. Your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.
How to manage cookies
Internet browsers allow users to manage their cookies. They can set their devices to accept all cookies, to let them know when a cookie has been set, or never to receive cookies.
Each browser works in a different way: use the ‘Help' menu in your browser to find out how to change your cookie preferences. For information on how to do this on the browser of your mobile phone you should refer to your handset manual.
Please be aware that disabling cookies completely means that certain personalised features will not then be provided to that user and therefore they may not be able to make full use of all of the website's features.
Some cookies are not set by the Dulwich Picture Gallery website but by other sites which provide a service or functionality on the website. These are known as third-party cookies. In some cases, managing, deleting or blocking these cookies requires you to visit the websites of these third parties.
Cookies on this site are used in a number of ways. Some cookies are set directly by prints.dulwichpicturegallery.org.uk, others are set by third-party service or functionality providers.
During the checkout process, details of the items you have chosen are temporarily stored. Without this temporary cookie, users are not able to make a card payment of any type. We take security very seriously and are fully PCI compliant; we do not store your card details: www.pcisecuritystandards.org
The memoryprints.com site allows users to login and retrieve personal information and account details. The site uses a session cookie in order to remember your account information and to determine whether you are logged in or not. If this cookie is not enabled, users are not able to log into the site.
We use Google Analytics to collect information about site usage and performance. This helps us better understand our users and their needs so that we can continue to improve the services we provide. The analytics cookies collect information such as the number of visits to the site and how users navigate the site. This information is anonymous and cannot be used to identify you personally.
Some pages on this site use social media functionality such as Facebook and Twitter to provider additional functionality. If you opt-in to our cookies, these pages will set cookies from third-parties providing this functionality.
If you opt-out of cookies using the Cookie Control mechanism we will prevent these third party cookies from being set, however enhanced features on some pages may not display as a result.
List of cookies used on this site
|Cookie name||Expiry||Description of cookie|
|PHPSESSID||end of session||Used to store your activity and product choices whilst on the site only. This cookie is needed in order to make the site work properly and to use the checkout.|
|basketID||30 days||This keeps track of a user's choice of previously selected products.|
|Paypal||end of session||A number of cookies are set by Paypal (our payment provider) which are critical for the ability of the site to process payments. If the cookie is blocked, card payments cannot be processed.|
|_utma||2 years||This keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred|
|_utma||2 years||This cookie is set by Google Analytics and keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred|
|_utmb||< 1 day||A timestamp of the exact moment in time when a visitor enters the site; set by Google Analytics.|
|_utmc||end of session||A timestamp of the exact moment in time when a visitor leaves the site - having waited 30 minutes for another pageview to happen, and if it doesn't, it expires. Set by Google Analytics.|
|_utmz||6 months||This cookie is set by Google Analytics and keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from.|
|2 years||This keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred|